CHRISTMAS SHIPPING DEADLINES
See below for important dates and cut-off times for Christmas delivery. Our shipping team works hard to get your orders out as quickly as we can, but once they’re in the hands of our carriers they’re out of our control, and unfortunately we're not able to offer refunds for orders that leave our kitchen as scheduled but are delivered later than you expect. Carriers have been struggling mightily to keep up with the sharp rise in online orders, and UPS, FedEX, and USPS have all experienced significant delivery delays over the last few years, so please plan ahead, and err on the side of giving yourself extra time. And if you're local to the New York City metro area, consider upgrading to our same-day messenger service - it's more costly, but is hand-delivered by our team.
Can take up to 30 days or more with worldwide delays and customs. Should arrive by 12/21/2018 or sooner if placed by November 16th, but not a trackable service and cannot be guaranteed to arrive by 12/21/2018.
GENERAL HOLIDAY INFORMATION
ORDERS DO NOT SHIP FROM DUCHESS COOKIES ON THE FOLLOWING DAYS
New Year's Day
Martin Luther King Jr. Day
Presidents' Day *No USPS pickup*
Columbus Day *No USPS pickup*
Election Day (the November day set by law for general elections)
Veterans Day *No USPS pickup*
FOR STANDARD SHIPPING INFORMATION, PLEASE GO HERE.